1. Booking Confirmation and Payment:
- All bookings are confirmed upon receipt of a non-refundable deposit, unless otherwise stated.
- Full payment is required before the commencement of the tour.
- Prices are quoted in the local currency and are subject to change without notice.
2. Cancellation and Refund Policy:
- Cancellations must be made in writing and are subject to the company’s cancellation policy.
- Refunds, if applicable, will be processed according to the cancellation policy.
- No refunds will be provided for no-shows or cancellations made within a specified period before the tour.
3. Changes to Itinerary:
- SuperEagles Tours and Travel reserves the right to modify tour itineraries due to unforeseen circumstances or events beyond our control.
- Clients will be promptly informed of any changes, and alternative arrangements will be made where possible.
4. Travel Insurance:
- Clients are strongly advised to purchase comprehensive travel insurance covering trip cancellations, medical emergencies, and other unforeseen events.
5. Passport and Visa Requirements:
- It is the responsibility of the traveler to ensure that their passport is valid and meets the entry requirements of the destination.
- SuperEagles Tours and Travel can provide assistance with visa information, but obtaining the visa is the responsibility of the traveler.
6. Health and Vaccinations:
- Clients are responsible for checking and obtaining the necessary vaccinations and health requirements for their chosen destination.
- SuperEagles Tours and Travel may provide general health information but does not assume liability for any health-related issues.
- SuperEagles Tours and Travel acts as an intermediary between clients and service providers (hotels, airlines, car rental companies, etc.).
- The company is not liable for any loss, injury, or damage to person or property during the tour.
- Clients participate in tours at their own risk.
8. Force Majeure:
- SuperEagles Tours and Travel is not liable for any failure or delay in performing its obligations due to unforeseen circumstances, including but not limited to natural disasters, acts of terrorism, civil unrest, or other events beyond our control.
9. Client Conduct:
- Clients are expected to behave responsibly and adhere to local laws and customs.
- SuperEagles Tours and Travel reserves the right to terminate services for clients whose conduct is deemed incompatible with the well-being and enjoyment of others.
10. Governing Law: – These terms and conditions are governed by the laws of Kenya.
By engaging the services of SuperEagles Tours and Travel, clients acknowledge that they have read, understood, and agreed to these terms and conditions. SuperEagles Tours and Travel reserves the right to update these terms and conditions as necessary.